How to Fix - BSOD with Memory_Management error when connecting external hard drive?

BSOD with Memory_Management error when connecting external hard drive

I have an ASUS all-in-one about a year old with Windows 8.  About a week ago, I got the BSOD with Memory_Management error and OS was never able to recover.  After trying several system restores with no luck, I unplugged my external hard drive and the OS
booted up normal.  I checked the hard drive on another computer and it worked fine.  I tried a different external hard drive on my ASUS and as soon as the OS detected it, I got the BSOD again.  I tried other USB ports with the external hard drive and same
result.  I tried a thumb drive in the USB ports and it worked fine.  Need help please as I can no longer back up my files.

Keys to the Problem BSOD with Memory_Management error when connecting external hard drive

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This is a very strange issue if every other device USB related is working, but the HDD is not.
Have you checked for a firmware update for the HDD from the manufacturer + ensured your USB drivers on the computer it crashes are fully up to date from the
manufacturers website (not Windows update or Device Manager)?

Regards,

Patrick

Use the System File Checker tool to repair corrupted or missing system files:

1. Click Start.
2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
4. Type or copy paste the below command line into it without quotes:
5. "Sfc /scannow"

Another Safe way to Fix the Problem: BSOD with Memory_Management error when connecting external hard drive:

How to Fix BSOD with Memory_Management error when connecting external hard drive with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your system.  Open it, and it will perform a scan for your computer. The junk files will be shown in the list.

2. After the scan is done, you can see the errors and problems which need to be repaired.

3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed

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