[Solved] Bluray plaback freezes in playback and on Stop or Close player

Bluray plaback freezes in playback and on Stop or Close player

For many months I have not been able to play bluray without it freezing my system usually about 5 minutes after the feature film has started and then after a computer reboot it plays OK until the end and then freezes again when I stop the film.
I have tried
every method of trying to stop the film even using task manager and closing the exe file.
It still freezes.
The rest of the functionality of the disk is fine and I play DVD with no problem.
I was using Power DVD 10.
Cyberlink support seem to have no clue what is wrong after many months of back an forth.
Today I tried WINVD 11 and had the same problem at least with the stop/close request.
The film however played OK until the end.
I have a Dell XPS 420 with intel Core 2 quad core CPU Q6600 2.40GHz with ATI Radion HD 2600 XT graphcs card and Sony BD RW BWU 5005 disc drive.
All are runnning latest firmware,updates and drivers.
Running WIndows 7 home premium
I have just tried the codec troubleshooter in windows fix it but it found no problem.
This computer and set up was able to play bluray just fine until the time of the Avatar release.
Avatar would not play at all until I changed to my current CD drive unless I used AnyDVD to break the encryption..
Avatar also froze on stop.
Any film released
after Avatar has the same issue.
Using AnyDVD makes no difference.
 
Can anyone help with a solution or a systematic approach to trying to find the problem.
Thanks.

Keys to the Problem Bluray plaback freezes in playback and on Stop or Close player

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Hi,
You may follow the methods and see if it helps.
Method 1
You may run the Open the Playing and Burning CDs, DVDs, and Blu ray Discs troubleshooter
Open the Playing and Burning CDs, DVDs, and Blu ray Discs troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-playing-and-burning-cds-dvds-and-bluray-discs-troubleshooter
Method 2
You may follow the steps from the link listed below.
Troubleshooting CD, DVD or Blu-Ray Drive Issues in Microsoft Windows 7
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=125988

Using System Restore

• Click on the Start button on the Taskbar.
• Type "System Restore" (without quotes) in the Search box and hit Enter or,
• Click on System Restore (when you see System Restore pop up  in the list of search results).
• Make sure the "Recommended restore" radio button is checked on the restore utility window.
• Click on Next and follow the instructions given.

Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:

Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.

Once completed, click Next and follow the instructions given.

Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.

Recommended Method to Fix the Problem: Bluray plaback freezes in playback and on Stop or Close player:

How to Fix Bluray plaback freezes in playback and on Stop or Close player with SmartPCFixer?

1. Click the button to download Error Fixer . Install it on your system.  Open it, and it will scan your system. The junk files will be shown in the list.

2. After the scan is done, you can see the errors and problems which need to be fixed.

3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.

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