Best Junk File Cleaner: How to Fix Problem - Application will not open now in Windows 8?

Application will not open now in Windows 8

I was running a programme on windows 7 without any problems.
I just recently downloaded Windows 8 upgrade and the programme would still run ok.
However i was having some problems with Windows 8 (The tiles would not open) so i did a computer refresh.
I
was not aware that the refresh would take my dell laptop (just recently purchased) back to basics and i lost the programme in question (and my emails and other stuff).
So i downloaded the programme again but now cant open it because i get a box pop up with the following.......................

"The application has failed to start because its side-by-side configuration is incorrect.
Please see the application Eventlog or use the command-line sxstrace.exe tool for more details"

Can anyone help?

Solutions to the Problem Application will not open now in Windows 8

Download SmartPCFixer to Fix It (Free)

Manually editing the Windows registry

Caution: Unless you an advanced PC user, please do not edit the Windows registry manually.

Because of this risk, we highly recommend using a trusted registry cleaner such as SmartPCFixer Using a registry cleaner automates the process of finding invalid registry entries, missing file references (like the one causing your MACHINE_CHECK_EXCEPTION error), and broken links within the registry. A backup is automatically created before each scan, with the ability to undo any changes in a single click, protecting you against the possibility of PC damage. The best part is that repairing registry errors can also dramatically improve system speed and performance.

Click the Start button.
Type "command" in the search box... DO NOT hit ENTER yet!
While holding CTRL-Shift on your keyboard, hit ENTER.
You will be prompted with a permission dialog box.
Click Yes.
A black box will open with a blinking cursor.
Type "regedit" and hit ENTER.
In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
From the File menu, choose Export.
In the Save In list, select the folder where you want to save the Windows Operating System backup key.
In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
In the Export Range box, be sure that "Selected branch" is selected.
Click Save.
The file is then saved with a .reg file extension.
You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

The next steps in manually editing your registry will not be discussed in this article due to the high risk of damaging your system. If you would like to learn more about manual registry editing, please see the links below.