Cannot close apps by swiping in touch
Just set up new Samsung all-in-one, model DP500A2D, for friend.
Updated to 8.1 and also updated the drivers.
When an app is open cannot close it by swiping down.
Can swipe from sides to get charms or open programs but cannot swipe from top with touch.
Am able to close with mouse.
I updated all the drivers.
Any ideas on how to solve?
Solutions to the Problem Cannot close apps by swiping in touch
- Access the files on your computer via MY COMPUTER
- Under the C: drive, access the WINDOWS folder
- Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
- Delete any files within this download folder.
- If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
- Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.
Another Safe way to Repair the Problem: Cannot close apps by swiping in touch:
How to Fix Cannot close apps by swiping in touch with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.
2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.
3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed
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