Tuesday, September 13, 2016

Fast Solution to Problem: Cannot access drives on the desktop from laptop.

Cannot access drives on the desktop from laptop.

I have two computers running Win 7 Ultimate.
1 Desktop and 1 Laptop.
I am running through a Netgear wireless router.
The desktop is hard wired to the router through an ethernet connection.
The laptop has a wireless connection.
I also have a color laser printer
hardwired to the router through an ethernet connection.
The laptop can see the desktop and can access the printer and some of the hard drives on the desktop.
The laptop can detect and access drives G: & H: on the desktop but not drives C: D: E: and Z:.
Drives G: & H: are located on an external USB ported drive.
The other drives are internally connected to the desktop.
When trying to access the unaccessable drives on the desktop I get the following error message.
"Windows cannot access \\DESKTOP\Desktop C:.  You do not have permission to access
\\DESKTOP\Desktop C.
Contact your network administrator to  request access."
The desktop shows the laptop icon in the network, but I get the same error message when I try to access the laptop, except LAPTOP is substituted for DESKTOP in the error message above. The error message code is: 0x80070035.
All of the drives have file sharing turned on, and permissions set to everyone.
In fact each drive is set up exactly the same, and both computers are set up exactly the same except for the computer name (eg.
laptop -- desktop).
Does anyone have any suggestions?
Thanks for any help.
Ed Wood

Keys to the Problem Cannot access drives on the desktop from laptop.

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Hello Edawood,

I would suggest checking to make sure that all Home Group services have been started and then attempt the connection again:

Open the services menu by clicking start and then typing 'services.msc' and pressing enter.
Look for the following services in the list:
·         DNS Client
·         Function Discovery Provider Host
·         Function Discovery Resource Publication
·         Peer Networking Grouping
·         HomeGroup Provider
·         HomeGroup Listener
·         SSDP Discovery
·         UPnP Device Host
Make sure that they have been started and attempt the connection again.
To start the service, double click on it and then press the 'start' button in the dialog box that appears.

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